Terms and conditions
By using our services, you agree to the following Terms and Conditions:
1. Agreement & Definitions
By using our services, you (“the Shipper”) agree to be bound by these Terms and Conditions, which form the entire agreement between you and [Company Name] (“the Carrier,” “we,” “us,” “our”). You also agree that you are authorized to accept these terms on behalf of the Consignee and any other party with an interest in the shipment.
2. Shipper’s Obligations & Warranties
By using our services, you warrant that you are the owner or authorized agent of the goods and that all information provided regarding the nature, weight, dimensions, and value of the cargo is accurate. You further warrant that the cargo is properly packed, marked, and labeled for safe transport and is not classified as Dangerous Goods without prior full written disclosure and agreement.
3. Dangerous Goods & Prohibited Items
By using our services, you expressly agree not to tender for shipment any illegal or prohibited items, including but not limited to narcotics, weapons, counterfeit goods, or live animals without prior arrangement. Any undeclared Dangerous Goods may be destroyed or disposed of at your sole expense, and you will be liable for all resulting losses, damages, and fines.
4. Liability & Insurance
By using our services, you acknowledge that our liability for loss, damage, or delay is strictly limited as per applicable international conventions and national laws, typically to a specified amount per kilogram. You agree that we are not liable for any consequential, indirect, or special damages. To protect against these risks, you are strongly advised to arrange adequate insurance for the full value of your cargo.
5. Routing & Delivery
By using our services, you agree that any quoted transit times or schedules are estimates only and are not guaranteed. We reserve the right to select the routing and means of transport for your shipment. We shall not be held liable for delays caused by factors beyond our reasonable control, including but not limited to weather, customs inspections, port congestion, or mechanical failure.
6. Charges, Payment & Lien
By using our services, you accept responsibility for all charges, including freight, duties, taxes, and any surcharges. You agree that payment is due as per the agreed terms, regardless of payment instructions to invoice a third party. We hold a general lien on any and all property in our possession for any and all monies owed by you, and we may sell such property if payment is not received in full.
7. Claims & Time Bar
By using our services, you agree that any claim for loss, damage, or delay must be notified to us in writing within a strict timeframe (e.g., 14 days for damage, 21 days for delay, and 9 months for loss). No legal action whatsoever may be brought against us after a period of two years from the date of delivery or the date when delivery should have been made.
