Terms of Service

These Terms of Service (“Terms”) govern your use of the services provided by Niocargo (“Company”), an international cargo company. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully before proceeding.

  1. Services Provided
    1. Company offers a range of international cargo services, including but not limited to transportation, logistics, and customs clearance.
    2. The specific services provided by Company may vary depending on the type of cargo, destination, and other factors.
    3. Company reserves the right to modify, suspend, or discontinue any aspect of its services at any time without prior notice.
  2. User Responsibilities
    1. You are responsible for providing accurate and complete information about your cargo, including its nature, weight, dimensions, and any necessary documentation.
    2. You agree to comply with all applicable laws, regulations, and customs requirements related to the transportation and handling of your cargo.
  3. Booking and Payment
    1. To avail of Company’s services, you must submit a booking request through our designated channels.
    2. The availability of services and applicable rates will be communicated to you upon receipt of your booking request.
    3. Payment terms, including fees, surcharges, and any applicable taxes, will be provided to you in advance.
    4. Payment must be made in full before the scheduled transportation of your cargo.
  4. Liability and Insurance
    1. Company will exercise reasonable care and diligence in handling your cargo, but it is not liable for any loss, damage, or delay, except as provided by applicable law.
    2. It is recommended that you obtain appropriate insurance coverage for your cargo to protect against any potential loss or damage during transportation.
    3. Company is not responsible for any loss or damage to cargo resulting from factors beyond its control, including but not limited to acts of nature, accidents, strikes, or governmental actions.
  5. Customs Clearance
    1. Company may assist with customs clearance processes; however, the ultimate responsibility for compliance with customs regulations rests with you as the shipper.
    2. You are responsible for providing accurate and complete customs documentation, including invoices, permits, licenses, and any other required paperwork.
    3. Any costs, fines, or penalties incurred due to non-compliance with customs regulations will be your sole responsibility.
  6. Intellectual Property
    1. All intellectual property rights related to Company’s services, including trademarks, logos, and content, are the property of Company and are protected by applicable laws.
    2. You may not use, copy, reproduce, modify, or distribute any intellectual property belonging to Company without prior written consent.
  7. Confidentiality
    1. Company may have access to certain confidential information about your cargo, business operations, or other sensitive data.
    2. Company agrees to treat such information as confidential and will not disclose it to any third party without your prior written consent, except as required by law.
  8. Termination
    1. Either party may terminate the services provided under these Terms at any time, with or without cause, by providing written notice to the other party.
    2. Termination of services does not relieve you of any payment obligations incurred before the termination date.
  9. Governing Law and Dispute Resolution
    1. These Terms shall be governed by and construed in accordance with the laws of the PRC, without regard to its conflict of laws principles.
    2. Any disputes arising out of or in connection with these Terms shall be resolved through amicable negotiations. If a resolution cannot be reached, the dispute shall be submitted to binding arbitration in accordance with the rules of the PRC.
    3. The language of arbitration and all related proceedings shall be Chinese.
  10. Miscellaneous
    1. These Terms constitute the entire agreement between you and Company regarding the use of our services and supersede any prior agreements or understandings.
    2. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
    3. Company’s failure to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.
    4. You may not assign or transfer any rights or obligations under these Terms without the prior written consent of Company.
    5. Company may assign or transfer its rights and obligations under these Terms to a third party without your consent.
    6. These Terms are binding on the parties and their respective successors and permitted assigns.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.